Question 1

How does Shipping work?

Accepted Answer

We aim to dispatch all orders with 48 hours of order placement. Orders are shipped via Royal Mail Tracked 48 service. Shipping costs £2.99 but is free for all orders over £30.
*If you require expedited shipping, please contact us before placing your order.

Question 2

Can I return/exchange an order?

Accepted Answer

We're confident that you'll be fully satisfied with your purchase. However, if you encounter any problems and need to return a product, please contact us to discuss & we'll be happy to help.

Question 3

Do you use parrafin wax?

Accepted Answer

No! All candles/melts are made with 100% soy wax.

Question 4

Do you use plastic?

Accepted Answer

Our aim is to be 100% plastic-free within 2 years, so we are already taking all possible steps to work with sustainable materials. Currently, only our candle/diffuser and safety labels contain plastic.

Question 5

Where can I find your terms & conditions

Accepted Answer

Find them here

Frequently asked questions

How does Shipping work?

Can I return/exchange an order?

Do you use parrafin wax?

Do you use plastic?

Where can I find your terms &amp; conditions

Where can I find your terms & conditions